In my opinion your cold side is a little warm. 78 should do it. Also i think the tank might be a bit long for the snake. They get stressed out in to big tanks.
I try offering her frozen daily
You do defrost it , right?
try to feed a live pinkie, rub a anole against the food to scent the prey or brain the food item( just use a knife and stick it in the head of the mouse and expose the brain a bit(i know kinda gross). Also check the humidity in your setup.